Brandon L.
1/9/2012
I went to Ace Tire today to get my car worked on these guys are great I was not sure what was wrong with my car so they did a free inspection while I waited I needed brake work they showed me what was going on with my car they explained things to me and were very informative they fixed my car quickly and got me back on the road. Matt the new store manager and Ralph the other manager were friendly and professional and honest. I will define toy go,back and refer them to anyone.
Alejandro V.
1/9/2012
I cannot recommend this place enough. They do the job and they also care about customer service at the same time.
Samantha N.
12/8/2011
Rotated my tires in 20 minutes and free of charge? These guys are the best! Definitely, MOSDEF will buy tires from here!
Denim J.
11/29/2011
First of all, this place has everything from the cheapest to the most expensive quality tires you can find. They will hook you up pretty much with anything you need according to your budget with in reason. You just have to let them know what you need and what you can afford. As far as trying to sell you MORE things like more repairs, they did try to do that and I appreciate it in 2 ways: One, if I need these things and I did not know it, they could save me trouble down the road. Two, if I need these things and I buy them and they make more money since I could afford it, they make better business and their for GOOD for the economy. I have had people try to pressure me into buying more things and I simply say no or I do not have more money. Ace never pressured, they just suggested. Good business people and also honest people that give good service. And by the way, I came in with a nail in my tire and after other places that will remain nameless( cuz hurting the economy hurts my business,haha), told me it had no fix and I needed a new tire, ACE tires fixed it for free. Classy people indeed. I recommend =) Also they show movies all the time.
Felix S.
11/12/2011
Great Service! Got a flat and needed it fixed. My friend referred me to Dennis who works at Ace. I called him up and he said not to worry that he will patch it up for free. He also gave me a price for a new tire in case it couldn't be repaired. I called up several places and the prices for just a tire was out of control. So I took my butt into Ace and met with Dennis who was helpful and very nice. He took a look at my tire and said the tire split that there was no way to fix it which I knew already. Plus the AAA guy said the same when he changed my flat to a spare. After talking to Dennis about the tire he quoted me a very reasonable price for a tire. I told him to do what he had to do. He took my truck right there and then and fixed it. I was prob there for 30-40 min from start to finish. The service was fast and great. When i was paying i asked if he knew of an Express tire in the area. He replied saying what i needed from there and i mentioned an oil change that i get for $12. He mentioned that they have a promotion running right now for the same thing to call him and he will fit me in. You always think of mechanics as people who will try to take your money or up sale you from everything to the kitchen sink but not Ace nor Dennis. He never said i needed anything extra. He got me and out with excellent Service. If you ever need service to your vehicle i highly recommend giving Ace a call and ask for Dennis. You wont be disappointed. TWO THUMBS UP!!!!!
Eddie l.
10/31/2011
This is the only place I take my cars to when I need tires installed or an alignment. Customer service here is excellent, staff is very friendly and honest. I never feel pressured here either. I've had some really bad experiences at other tire shops in San Diego so I'm glad I found this place.
Alena B.
10/25/2011
Best place to get an oil change in San Diego. Prices are great, I got an oil change for less than $10, with a yelp coupon. Service is fast and efficient. Honest people with no bs; when it comes to diagnosis, they're straight up. They diagnosed my last car that had a bad oil leak. Had to let go of it due to other problems. Customer service is excellent, thanks to Ralph! Highly recommended place. You won't be disappointed.
Anita S.
10/22/2011
Great price and excellent customer service! Ralph was great and very helpful. Got me in same day and done in an hour. Comfy waiting area, or tons of great Asian restaurants nearby while you wait. Highly recommend!
Oct 16, 2011
Hi Nicholas, I just wanted to drop another line of thanks for all your help. I ended up getting the tires on earlier in the week when I had an unexpected break in my schedule. The guys in Kearny Mesa were very helpful and got me in and out on schedule. I really like the Yokohama tires - they are remarkably quiet and stable. I won't hesitate to recommend Ace tires to my friends. Thanks, Bill Bailey
Eddie & Josie Guevarra
Oct 10, 2011
Thank you once again. I'm getting the air filter for $19.95 as it's been awhile since it was replaced & fuel system service at $29.95 which the last oil change place I took it to wanted $75! So glad you guys run an honest business. I will definitely send more friends this way!
Kelsey Z.
10/9/2011
These guys were great on all fronts 1. They were honest about the condition of my car (I took it in for brake pad replacement, and they said only the rears were a little worn down).
2. They didn't charge for an inspection.
3. What they replaced was quoted correctly.
4. They got the parts in (a headlight) within a few minutes.
5. They didn't charge anything for labor when the put in a head light.
6. They were on time, friendly, and even called when my car was ready early.
I would highly recommend their services! I'm definitely going back there for everything!
Gino T.
10/6/2011
The team is great. Best service, great prices and they know my name. That's so uncommon this day and age. Ace tire Kearney mesa is the shop for my cars.
N.F.
9/26/2011
Great Experience! I went in a few months ago to purchase Hankook tires and I am very pleased with the experience. When I walked in they greeted us right away and were very friendly.. They had our tires changed out quicker than I thought. The manager provided us with great customer service and hes very professional. I recently went back to get my tires rotated...quick and friendly just like last time. Since then I have recommended them to my brother and coworkers who have gone and have had only positive experiences. This is definitely the place to go for tires and services!! Keep up the great job!!
Raechel L.
9/25/2011
I had to get two tires replaced, and I was in and out within half an hour literally. Ray was so helpful and informative, and I didn't feel bamboozled at all. The price was reasonable, the service was excellent, and I will definitely return :)
Sep 23, 2011
Thanks for all of your great customer service Nicholas. It is so rare in today's world and a pleasure to see it still does exist.
Regards,
Lynda
Mark
Sep 19, 2011
Ace tire in El Cajon is one of the most customer service oriented places I have been to in a while; In My opinion Paul is the reason for this hands down. He takes the time to give you the answers and get the job done in a timely manner. I had known Him a short time but feel I known Him for Years. My name Is Tony Delia and I am a customer for Life.
Yelp Y.
9/11/2011
This is not my first time to be at ACE Tire&Service Center. Ralph is always the most helpful. My car has a vibration problem each time it reaches a high speed, and it could be because of engine, transmission, tire or anything else' problem so the cost is uncertain. I brought my car there and they examined my car real quick, and told me it is simply the tire's balancing problem. Within half an hour, my car is all set! Very honest people, very professional, and very friendly. The price is super super low, just guess;) I would definitely go there for help in the future once my car has any problem. And, of course, this place deserves the 5 star rating
Angello B.
9/6/2011
This place is all about customer service. I went there on a Sunday for my sister's car. Her rear tire needs to be replace. I asked if they have like a used tire, good thing they have one. They replaced the tire, in like 20mins it's done. When we are about to pay (i guess he's name is Ralph) he said don't worry about it, it's on the house. I was shocked and grateful. I can't believe that just happened. I am so used to getting rip off with other repair places but this one even gave me free services and a used tire. That's why from now on this will be my go to place for all my car maintenance.
Lori C. Lane
Aug 24, 2011
THANK YOU ACE!!! You guys are AWESOME!!! Your service and attention to detail is Outstanding!! :D
Sara C.
8/17/2011
I came in for an oil change and was greeted with a friendly smile and a GOOD MORNING, HOW CAN I HELP YOU? I went in on a Sunday, which is awesome that they are open on Sundays...then, I was told my car would be ready within 1 hour, turns out it was ready in 30 min, received the free inspection points, and was not forced to complete any additional services, did not feel the pressure, which I also liked. I am coming back! Thanks....
Cheaney K.
8/16/2011
HI my name is cheaney I am very please to tell you about my service at. ace tire service center they are honest and also do great service work. I would recommend any one that needs good work done on their car.
E A.
8/9/2011
I was having unexpected car trouble and took it to the Ace on Bradley, close to home for me. The guys were great, gave me all the explanation I needed to make an informed decision, helped me get a line of credit, and best of all did a great job on my car. I would recommend this shop to anyone who needs tires, tune-up or brake work. Thank you Ace!
Chris C.
8/7/2011
I was overdue to get my oil changed and it was Sunday. I found this place on Yelp and heard some good reviews so I decided to check it out. They were fast, didn't try to upsell me on something I didn't need and the dudes were nice:) I will totally go back here!
Runia U.
8/4/2011
I was shopping around and came to ace tires to get a quote and didn't expect the warm welcome and great deal from Ruben Gutierrez! He and his crew took good care of myself and my car and assured I was making the right decision with their business. I will recommend this place to everyone I know!!
Chi D.
7/29/2011
This place is the best!!! I came here in Feb 2011 for an oil change and they gave me a $25 gift certificate for my next visit. The employees are super nice and professional, especially Ralph and Dennis. They both treat their customers like family.
Ally K.
7/11/2011
Ace Tires is the only place I will ever buy my tires. They have very reasonable prices and exceptional customer service. I have been helped by Dennis and Ralph and both are incredibly sweet and helpful. I'm Cautious about being screwed because I'm female but these guys aren't out to steal your money. Promise.
Jody P.
7/1/2011
Great customer service, helpful, in and out of there! Awesome hours too.
July 01, 2011
Mark,
Great experience; a bell ringer!
Dennis and crew were great!
Have a great 4th!
Thanks!
Paul
Minh C.
6/2/2011
Got a great price on my tires recently. They were quick, the place was clean, I got some free coffee while waiting... what more can you ask for from a tire place?
Mike M.
6/18/2011
Great staff, amazing prices and even greater info. I called to see how much it was going to cost for an oil change while I was on the 8, price was extremely reasonable. Stop by there within the next 10 minutes and they took care of me as soon as I pulled up. The thing I like the most, Ace tire people never try to pressure me into doing something I didn't ask for. You come in for one thing; they take care of that one thing and then take care of a couple more. They did my oil change, rotated and checked my tires, and left me happy. I forget the guys name who helped me understand about my additional problems with my car gave me a military discount and ran some important number crunching on fixing my car. Can't find help like that these days. Will be showing up here for my car needs.
Anna C.
6/16/2011
I hate car maintenance, to me it is seriously a pain in the behind. I had to get... 2 tires replaced, as they were really worn out :( my best friend recommended me to this place so I called and Ralph was super friendly and helpful. I got 2 brand new tires for my car with labor for about $250 so not bad. Anyway, I really recommend this place, their service is fast and friendly. And their pricing is fair as well.
Kathy T.
6/9/2011
Seriously could not have been nicer or faster. I needed and oil change and alignment. I thought I might need tires as well and sure enough, had to get two. Made it out of there in less than an hour, paid less than I would have at discount tire and it came with all the free rotations you get at discount. This is my new shop.
Bree F.
5/26/2011
I found this place with help from my fellow yelpers :) The service and work they do is outstanding. They even gave me a ride home so I could wait there while my truck was being worked on since it was going to take a few hours. Ralph is always willing to work with me on the estimate. I have never been less than 100% satisfied with everything they do. I highly recommend this place to anyone and everyone. Thanx again guys!
Ron K.
5/22/2011
I was in real need of new tires and complete alignment on a Sunday. I saw all of the reviews on Ace Tire and called them. Ralph answered and was very helpful. He quoted a great price on the tires. Once I got to the shop Ralph met me outside checked everything out and even suggested a great place to eat breakfast! While at breakfast I received a call from Ralph that everything was finished. When I arrived back at the shop Ralph explained what they did, and even though I suspected I had some suspension problems he said that everything looked good. I was in and out in less than 2 hours without an appointment and at the price quoted! No muss no fuss! The car drives great, the tires perform great and the price and service can not be beat! I will go back and will recommend to all of my friends!
Sabrina H.
5/18/2011
I was in dire need of a tire on my mini-van while hubby was deployed...the one tire was really bad and I needed to fill it every-week due to a slow leak. I went to the "Bridgestone/Firestone" shop next door where they tired to sell me $600.00 worth of tires and when I said I had to wait until payday and what could they do for me until then, tried to sign me up for a credit card to finance my tires. After not getting approved they basically told me that they could sell me one tire for $160.00 (with military discount). I left their office feeling horrible that I had to drive around with my kids with this unsafe tire. I noticed ACE tires next door. I went in explained my situation...within 10mins Ralph came out and said he would put a used tire on for me, balanced and mounted for $20.00 "out the door." I couldn't believe how kind him and his staff was, I really appreciated them not taking advantage of a military spouse and have recommended them to everyone I have come across.
Andrea D
May 02, 2011
I've been going to Ace Tire in Kearny Mesa since Dec 2010, you had a great oil change special with donations of canned foods. It was nice to deal with a company that isn't just worried about their bottom line profit but was also concerned about charity for those less fortunate. I brought in a couple of canned foods and I think paid $2 for my oil change?! I had my husband and sister do the same thing for their vehicles. Because of the great service, friendly and knowledgeable staff - we will continue to go back. My husband has since purchased 4 brand new tires for his truck and windshield blades. I am getting due for another oil change and will be making an appt ... you guys are great and I refer you to everyone. Quality is great, location is great, staff is great and you ALWAYS have coupons or specials going on. I love this place!
Cara Franke, MSW, ACSW Social Services Director The Salvation Army Kroc Center
San Diego
1/21/2011
Thank You Ace Customers. The Salvation Army Kroc Center sent us an email today to let us know that the current tally for the Ace Tire food drive is 7,180 items of food! That amount of food will feed an average of 287 families for 3 days! It's the most The Salvation Army Kroc Center has ever received from a single food drive!!!!!!! We wanted to share this special email with our friends.
Andrea D.
May 5,2011
I've been going to Ace Tire in Kearny Mesa since Dec 2010, you had a great oil change special with donations of canned foods. It was nice to deal with a company that isn't just worried about their bottom line profit but was also concerned about charity for those less fortunate. I brought in a couple of canned foods and I think paid $2 for my oil change?! I had my husband and sister do the same thing for their vehicles. Because of the great service, friendly and knowledgeable staff - we will continue to go back. My husband has since purchased 4 brand new tires for his truck and windshield blades. I am getting due for another oil change and will be making an appointment. you guys are great and I refer you to everyone. Quality is great, location is great, staff is great and you ALWAYS have coupons or specials going on. I love this place!
Native N.
4/17/2011
As you may know, a lot of tire spots happen to be closed on Sunday. I can't fault them, who wants to work 7 days a week. A guy out of state contacted me on Saturday wanting a set of rims shipped on Monday. I wanted to ensure the rims were true so I was stuck searching for a Sunday location to do the job. I called up Ace, spoke with Anthony, and he took care of the rest. Smooth dealings and a clean shop. If you're in the area, especially on a Sunday, this may be the spot for you.
Steph L.
3/27/2011
This place is AWESOME. Here are the greatest hits:
-Called yesterday morning to get quotes for tires. I mentioned a coupon on Yelp I saw that offered $100 off a set of 4 tires, valid through the end of the month. Talked to Ralph, who looked up the size of tires my car had, and found out which ones were in stock. He was super nice over the phone, and gave me a quote for two different sets of tires, "good" ones with a 50,000 warranty for $389, and "better ones" that had a 100,000 warranty for $485. My budget only allowed for the less expensive ones, so I told him I was going to shop around and call back in a bit. -Called 3 other tire places in the area, including Discount Tire, and both quoted me over $500 for the cheaper of the two tires Ralph had mentioned. Sold...made my appt for 2 pm at Ace Tire.
-Showed up and Ralph couldn't have been nicer, he came outside to meet me when I arrived and talked me through the process.
-After telling me how much the tires were, I of course asked if there were any other discounts or mail-in rebates available...and he ended up knocking off an additional $25 for me. Yaaaay! Left my car in his capable hands, and was promised the tires would be done in 1.5-2 hours or so.
-Not too much later, Ralph called me to say that the tires I had chosen weren't in stock after all. As he was telling me this, I was figuring I would just have to make a new appointment and come back but instead he said he went ahead and put the more expensive tires on my car for the same price, since it was his mistake. Really???? That's so cool. Seriously, hearing that made my day. Instead of wasting MY time like so many other places would have, he went ahead and upgraded me without charging me more money. Awesome.
-Picked up my car later that day, paid $365 for 4 sweet new tires with free rotations, flat fixes, etc...and could really feel the difference driving home. Before new tires, my steering wheel was shaking a lot and my car would pull to the right. (This is after I paid $89 two weeks ago for an alignment adjustment.)
Christine D.
We have brought our Lexus and our son's Accord to Ace and still get nothing but awesome service. Unfortunately for some reason our cars have decided to band together and become a money sink. But Dennis works with us to get things done and he has done small things for us on the house. Great place, great service, great guys over there. Thanks!
Clarissa R.
3/8/2011
I have only been going here for my car repairs since my first visit to Ace Tires. Since then they have added a flat screen TV with cable in case you want to wait for your car to be done. Also they have a popcorn machine (I never seen it filled with popcorn personally though). This time Ralph was at the front desk. Initially just going in for a badly needed oil change, I find out that all 4 tires are worn out to the wire (literally). I wasn't prepared to spend that much money, but Ralph saw my concern and was willing to work with me. These guys are the real deal.
Victor
2/22/2011
I really love ACE TIRE!!!! They are HONEST, FRIENDLY and do GREAT WORK!!!! I would recommend them to anyone. I've dealt with 3 different employees there and all of them were AWESOME!!!! ACE TIRE RULES!!!!
Annette Fogleman
2/23/2011
Its true...they are trustworthy..and handsome ...
Zulema T.
4/25/2011
I just Had the best experience at this autoshop!!! Highly recommend it, i came for an estimate and had all the recommendations done at a reasonable price. The customer service was superb! Jorge Salazar (an employee) was awesome, he responded to every question i had with a full detailed explanation and all with a very positive attitude. His friendly character provided me with a sense of comfort and trust to continue to give him my business. Tomorrow I will return with a my other vehicle for maintenance and services. Myself a lady, ignorant to car issues left very informed and with the reassurance that I was provided with the highest quality work done on my vehicle.. Thank you Mr. Salazar!
Nena Sweeney
5/2/2011
Great job Mark!
Ana S.
San Diego, CA
2/3/2011
great customer service, upfront, honest, no hidden charges.
Matt G.
San Diego, CA
2/2/2011
So who on earth is an expert at buying tires anyway? They were knowledgeable, friendly, prompt, and fair with respect to price. I will use them again without hesitation.
Patrick E
San Diego, CA
1/27/2011
Went there for a tire rotation,wheel alignment and a flat tire repair for my other car. Turned out that there was an unpatchable tear on the side of the tire and needs to be replaced. So I asked Dennis,do I need to buy a new one?
No problem he said,I'll find a used one around for free! Fantabulous!!! I love these guys! Once again,twas a great doing business with Ace Tire and Service Center!
And btw,tks for the free popcorn!
Patrick E
San Diego, CA
1/16/2011
In almost everything I do like eat,buy stuffs and need for second opinions,I always turn to Yelp for some personal level of ideas and suggestions. Now to my experience with Ace Tire and Service Center....
Yelp had a perfect rating to this place when I checked...proceeded to the place in hope to get a good deal with our needs.Spending for a bnew tire change,brake pad, rotor replacement and wheel alignment was made painless by Ralph and Dennis with their personal attention and care and their straightforward service with us.
Went there in the morning just for a quote but was pleasantly surprised to have gotten half the price with what our dealer quoted us earlier that morning. Went ahead and ordered the tires,made an appointment in the afternoon and everything went swift and breeze.
Took care of us while waiting for the service done,served donuts and bottled water and never bored us by making the experience personal by talking to us and explaining things.Now how cool can that be! Never ever have I experienced in my car dealer that kind of personal touch even to some point feeling ripped off when getting serviced. Wifey was happy and satisfied. Definitely will be back and recommend as well to friends and everyone.
And btw,before we left,we were given a $25 gift card bonus on top of everything,now that was icing on the cake!
Mike H
San Diego, CA
1/25/2011
After reading the great reviews I called this place and spoke to Dennis who was very nice and helpful.
I needed new tires and alignment. I got the best deal in town.
I know this because I called about 20 different places and they all quoted me about $80-$240 more for the same exact tires and alignment
Not only did I get the best deal, but I got great service as well.
I highly recommend this place.
Brian Berry
January 21
this is awesome. great job Mark and company
Cheryl McMurray
January 21
Wow! That is just awesome!
Todd Tolson
January 21
VERY COOL!
Janice M. Thurs-Sherlock
February 7
You guys are amazing! Congratulations on ALL the good stuff you bring!
Charles S Marion
February 9
Awesome People! Lets keep it up I'm pledging $50.00
Billy Himan
February 1
I went in with my parents on Monday looking for Astro Van tires. We purchased four tires. I'm very pleased. Dr. D definitely helped my parents and I.
We were able to put on much higher grade tires than we thought we could afford. Glad we found you, see you when we need an alignment or anything for that matter.
Steve Durham
November 17 at 10:10am
Can't wait to get my free oil change! What an wonderful opportunity for me and the Salvation Army.
Jeffrey H.
San Diego, CA
November 17 at 10:10am
Wow! And I thought all tire centers are ready to rip you off. I usually expect horrible service and lies from a tire company, but not this one.
They were ready for me exactly when I set an appointment even though they were very busy. They were knowledgeable and friendly and professional.
I'm not going anywhere else for tire service.
E. U.
San Diego, CA
11/13/2010
I chose this place because of Yelp reviews and was not disappointed. Another glowing review - I went in for an oil change, discount coupon in hand.
Super-friendly, great price, took 45 minutes during which I walked over to Office Depot and did errands. I also checked on their price incl installation for a tire I'll be buying soon, and they have the best price I have found. Great experience.
Victor
On 9/6/2010 11:29 AM
Thanks so much for your help!!!! I actually went to your Convoy location yesterday and got the tires installed!!!!
I really had an AWESOME EXPERIENCE and look forward to going back again when I need future repairs!!!!
THANKS AGAIN!!!!
Greg
I needed a set of tires for my daughters new/used Honda it's an older model with 13 inch rims not used much anymore.
To shorten up a long story I priced tires around at Costco, Discount Tire, and Ace. Ace was over $100 cheaper on the set of tires and on top of that I got a $20 discount coupon off the Web.
The service was great they inspected my brakes for free when they changed the tires and did it all in about 30 min.
Thanks Guys, Great Job
Gee Bautista Respicio
Saturday at 4:36pm
I got good tire prices from the Ace Tire and Service Center @ 1135 Broadway Chula Vista, Ca. 91911. If you need some tires holla at me on my FB.
Good customer service. Holla at my boy Carlos and tell'em Gee sent you.
Tina Torres
October 14 at 1:26pm
Thanks D! You and your staff are awesome!
Sara C
San Diego, CA
10/19/2010
Moving to a new area is always tough when you're the type that cares about who works on your car. Yelp came through again and I came across this place. The staff was very warm and welcoming, they get you taken care of and rather fast.
I went in there thinking I needed to get all 4 brake pads replaced and went in for a full set of tires as well. They actually talked me OUT of replacing the back brake pads because they didn't need to be replaced at all. That's honest and wonderful service!
They also carry Sumitomo which is an AMAZING brand of tire. I left here very satisfied as did my wallet!
Chuck N
San Diego, CA
7/22/2010
Ace Tire is the type of place where you will visit once and then never want to go to another service center with your vehicle again.
Dennis is honest, friendly and well spoken. And the mechanics there seem to have an excellent working knowledge of all types of vehicle makes and models
I've taken all three of my vehicles there to get serviced, and have always driven away with a smile on my face. They have made me a loyal customer from their excellent service.
Jeff C
San Diego, CA
10/12/2010
Stopped in here without doing any research beforehand when my girlfriend ran over an allen key and got a flat tire. I was thrilled when I found the place was friendly, and competent. I would definitely go back.
White R.
San Diego, CA
9/6/2010
I brought my girlfriend's car in to get repaired, thinking it was going to be some outrageous thing to fix. But, no, it was something very simple and easy to fix. They have great service here, honest mechanics who know what they are doing. I'd definitely recommend this place to anyone, and will definitely visit again.
jenni y.
San Diego, CA
8/7/2010
Service: Oil Change
I actually came for Ken's Smog Check but he wasn't anywhere in sight so I thought I'd check out Ace Tires for my oil change since it's something I also needed to get done. I've never been here before and for my first experience it was pretty good
It took about an hour because there were other cars there already and it's a Saturday. They also had a special (i don't know if it's still going on) where if you get a oil change they give you a $25 gift card. I thought that was pretty sweet and I'll probably come back with that gift card to fix the other stuff I need
Free $20 Gift Card for Ace Tire Centers (San Diego County, CA only) = FREE Wiper Blades, Coolant Flush, etc. Visit http://www.ace-tire.com, and print out the "Free $20 Gift Card" banner/coupon on the front page. Take it into an Ace Tire location[ace-tire.com], and they'll hand you an actual plastic $20 gift card, good towards ANY service. I just did this at the Chula Vista location. Walked in, had a $20 gift card in hand 30 seconds later. They didn't try to sell me anything on the spot, and they didn't attempt to harvest my personal information Here's a link to some of their coupon specials, which are combinable with this gift card: http://www.ace-tire.com/coupons.htm Examples of services under $20 (Making them completely FREE with the gift card):You can also pick up really cheap 4 wheel computerized alignments, fuel system service, and A/C service. If you have a PennySaver, they usually have a $12.95 oil change special coupon in there, so with this gift card thats ends up being another free service
- A set of Wiper blades
- Cooling system drain/fill
- Rotate + Balance of 4 tires
Laura
Jul 1, 2010 CA
Ace Service Center - best service in town!! We were vacationing in San Diego and needed the car to be checked, specifically the tires. We went to the shop across the street first and they said it will be an hour to an hour and a half wait. We said no and saw ACE. Not only was there no wait time, the staff members were very helpful and friendly. They checked everything on it and helped us rotate the tires.
The best part: one would think that there would be charge for any work a mechanic does because it is so in every repair shop one drives into but THERE WAS NO CHARGE!! They checked the fluids on the car, rotate the tires and inflated the tires. We will always visit them and will always give our business to them. And you should too! ;)
Jane Shannon
December 21, 2010 at 10:00pm
Smokin hot deals ! Thanks for giving me such a great deal on tires. I'm definitly recommending Ace Tire and Service Centers to everyone I know in San Diego.
Jane Shannon
December 21, 2010 at 10:00pm
Smokin hot deals ! Thanks for giving me such a great deal on tires. I'm definitly recommending Ace Tire and Service Centers to everyone I know in San Diego.
Steve Durham
November 17, 2010 at 10:10am
Can't wait to get my free oil change! What an wonderful opportunity for me and the Salvation Army.
Gee Bautista Respicio
October 16, 2010 at 4:36pm
I got good tire prices from the Ace Tire and Service Center @ 1135 Broadway Chula Vista, Ca. 91911. If you need some tires holla at me on my FB. Good customer service. Holla at my boy Carlos and tell'em Gee sent you
Tina Torres
October 14, 2010 at 1:26pm
Thanks D! You and your staff are awesome!
Jessica H.
San Diego, CA
1/8/2011
Dropped in yesterday after reading some great reviews about Ace since I needed tires and shocks among other things - I called ahead to see if they would have time and as soon as I got there, Ralph knew just who I was and greeted me by name. We figured out what I needed, he got me an estimate, and said they would have it for me by the end of the day.
I wound up needing brakes as well, and Ralph was awesome, he worked with me to make sure I came in at a price I was comfortable with and - here is the kicker - they even gave me a ride home and picked me back up.
What awesome service! I won't go anywhere else. Thanks guys
Daniel Y.
San Diego, CA
1/2/2011
First of all, I've never Yelped, but I signed up just to say this
I discovered that I had a flat tire while at work today and wanted to get it fixed but couldn't leave work. Instead I had AAA come tow my car to Ace Tire(one of the few places open on Sunday) and talked to Ralph(?) who was extremely friendly and helpful with all my concerns, especially since I wasn't there to deliver it myself
After about an hour of receiving my car I got a call saying it was all fixed, when I asked how much the repair was, I was told it was on the house!!! Getting a flat wasn't a great way to start off 2011, but the service at Ace definitely made me believe in the kindness of strangers!
Marianne S.
San Diego, CA
12/28/2010
My very first visit. Professional, friendly and quick service on an oil change & tire rotation. Got a great deal! Also, movie channels on to pass the time. Will definitely return when my vehicle needs to be serviced again.
Steven C.
San Diego, CA
12/26/2010
Heard about Ace from a friend who said they will beat my usual tire place's price, and that they would do work on my truck. They beat both of my other estimates for tires and did great work on my truck. Dennis and the other guy working the front have great attitudes and are genuinely good guys.
Finding a good tire place, and a good service place all at once is a win in my book. Oh ya they have movies in the lobby as well.
Aaliyah N.
San Diego, CA
12/18/2010
This place is a keeper. The customer service was on point. Talk to Carlos, nice guy, willing to negotiate a good price (if you know what you're talking about). Brakes, Rotors (with Brake Flush), 4 new Tires and Alignment, Radiator Fixed/Coolant and AIr Filter = $925. PLUS Got the FREE OIL CHANGE with 5 non-perishable can goods.
I didn't feel ripped off (maybe cause he was so nice). They offer 1st time visitors 6 month no interest credit (if qualified). Other patrons gave good feedback on their work. Not 5 stars for time management, go on your day off for major service. But consider it a +, they are thorough with their work.
Jeffrey H.
San Diego, CA
11/21/2010
Wow! And I thought all tire centers are ready to rip you off. I usually expect horrible service and lies from a tire company, but not this one.
They were ready for me exactly when I set an appointment even though they were very busy. They were knowledgeable and friendly and professional. I'm not going anywhere else for tire service.
E. U.
San Diego, CA
11/13/2010
I chose this place because of Yelp reviews and was not disappointed. Another glowing review - I went in for an oil change, discount coupon in hand. Super-friendly, great price, took 45 minutes during which I walked over to Office Depot and did errands. I also checked on their price incl installation for a tire I'll be buying soon, and they have the best price I have found. Great experience.
Sara C.
San Diego, CA
10/19/2010
Moving to a new area is always tough when you're the type that cares about who works on your car. Yelp came through again and I came across this place. The staff was very warm and welcoming, they get you taken care of and rather fast.
I went in there thinking I needed to get all 4 brake pads replaced and went in for a full set of tires as well. They actually talked me OUT of replacing the back brake pads because they didn't need to be replaced at all. That's honest and wonderful service!
They also carry Sumitomo which is an AMAZING brand of tire. I left here very satisfied as did my wallet!
Jeff C.
Encinitas, CA
10/12/2010
Stopped in here without doing any research beforehand when my girlfriend ran over an allen key and got a flat tire. I was thrilled when I found the place was friendly, and competent. I would definitely go back
White R.
San Diego, CA
9/6/2010
I brought my girlfriend's car in to get repaired, thinking it was going to be some outrageous thing to fix. But, no, it was something very simple and easy to fix. They have great service here, honest mechanics who know what they are doing. I'd definitely recommend this place to anyone, and will definitely visit again
jenni y.
San Diego, CA
8/7/2010
Service: Oil Change
I actually came for Ken's Smog Check but he wasn't anywhere in sight so I thought I'd check out Ace Tires for my oil change since it's something I also needed to get done. I've never been here before and for my first experience it was pretty good.
It took about an hour because there were other cars there already and it's a Saturday. They also had a special (i don't know if it's still going on) where if you get a oil change they give you a $25 gift card. I thought that was pretty sweet and I'll probably come back with that gift card to fix the other stuff I need.
Chuck N.
San Diego, CA
7/22/2010
Ace Tire is the type of place where you will visit once and then never want to go to another service center with your vehicle again.
Dennis is honest, friendly and well spoken. And the mechanics there seem to have an excellent working knowledge of all types of vehicle makes and models.
I've taken all three of my vehicles there to get serviced, and have always driven away with a smile on my face. They have made me a loyal customer from their excellent service.
Marlene M.
San Diego, CA
7/10/2008
My first visit, only an oil change, but I'm a fan I really appreciated the help Nick gave me.
Christine D.
San Diego, CA
6/16/2010
Dennis at this place was totally amazing to my Audi.
A couple of weeks ago, my little E30 BMW died on me. Much to my consternation, Ray told me that I'm getting an Audi this time. I shouldn't be complaining. I'm divinely rotten, not just spoiled.
So we get a prior-owned Audi that fits our budget. And there are a few things that need to be fixed and new tires. The initial estimate was about $800. Not bad at all. So we drop off the car on a Friday evening, thinking we'll pick it up early Saturday.
But Ray went to go check on the car on the Saturday. And um, there's a problem. You gotta expect that with a used car. But damn! We're staring at a $1800 bill now. And we're totally freaked out.
But Dennis goes over the car with Ray and shows what repairs are needed and how he can minimize the costs. So he gets it down to under $1600 and even though it hurts, it's not bone-shattering.
Dennis was totally honest and completely upfront and the repairs that were done means that all I need to look at now for the next 5-7 years is regular maintenance.
Thank you, Dennis! We'll be bringing in the Lexus in a few weeks for some work.
Fred C.
San Diego, CA
3/23/2010
Great hassle-free service and chill staff.
Great to do biz. with them and would recommend to anyone
Miguel V
San Diego, CA
2/4/2010
Well, so far so good. I brought my car in for a loud squeaking noise and they diagnosed it accurately as a brake problem for free and then fixed it at a reasonable/comparable cost. They also threw in a $35 off coupon that I was unaware of until they told me about it, which I thought was a very honest business practice. I have not received this level of honesty at other shops, so it is nice to see. I will definitely be back and I hope my future interactions are just as pleasant!
Jon K.
San Diego, CA
2/20/2010
I checked out all the other tire shops in the area for the best price. The best I got was $735 until I went into AceTire and ended up with a new set out the door for $500.
Reggie S.
San Diego, CA
4/2/2008
I know I am new, here but I was so impressed with this business that I felt obligated to register here and let others know. I am NOT affiliated with them and I will continue to write more reviews here.
First off, I was looking for a place to mount some tires that I had purchased online. Finding a place to mount and balance these tires at a reasonable price was not easy, since they are 20" SUV tires and stock is 16". Both Discount and Big O wanted $120+ and Walmart wouldn't touch them (Walmart's policy is OEM size only). Ace offered to mount and balance them for $60 + $12 disposal fee, a great deal.
With that information, I decided to save some money and go there with the expectation of receiving less that stellar service. Let me tell you, I WAS WRONG!! THESE GUYS ARE ON POINT!! I'm serious, they really know their stuff, allow me to explain.
First off, they take the time to thoroughly explain everything they intend on doing. I know a fair bit about tires and such, but I was impressed at their level of knowledge.
Second, we ran into a few problems with the install and they were very courteous and professional about informing me of potential issues and their proposed corrective measures. Specifically, one of the problems was a WAY overtightened lug that could potentially break off (it wouldn't budge). They were extremely careful to try to preserve it in order to save me from having to buy a new lug and stud.
Third, THEY DO THINGS CORRECTLY AND THOROUGHLY!! When balancing, they make sure to mount the tire in the optimum position in order to minimize use of lead weights. This takes extra time and effort but they did this at no extra charge. They even calculated the TRUE recommended psi for the tires, since they are not OEM wheels. They accounted for load index and sidewall design to come up with 36 Front/38 Rear PSI instead of the 29 PSI recommended by the vehicle. Most places won't even take the time to inflate to factory specs, much less actually calculate for the specific application. Also, they look up the torque specs and torque your lugs PROPERLY! They use torque sticks to prevent over tightening and do it by hand to get it just right. ALMOST NO ONE DOES THIS!!! I always torque my lugs when I get home; this is more important than one might think.
Finally, these guys offered me their true professional opinion regarding other discrepancies they noticed on the vehicle (suspension). They did not pressure me to get it fixed (as others often will) and were objective in their assessment of the vehicle.
These guys are really taking a different approach in this industry. I have NEVER received better service from an automotive shop, they really aim to please their customers. They also know their stuff and do things right. All that combined with the best prices in town can't be beat. I was so impressed that I HAD to write this review to let others know. If you go here, I am confident that you won't be disappointed.
I know they have shops in Lemon Grove and Chula Vista and do several auto services including tune up, fuel system, suspension, brakes, alignment, and of course, tires. They likely do a few others that I missed. I have only experienced their work on tires so I can't really comment on the other services but I will definitely be going back there. One good deal to note is they do 4 wheel lifetime alignment for $69 + $10 for each additional time you get an alignment there. So even if you align your car 6 or so times, they are still way ahead of the competition in terms of price.
Merridith b.
San Diego, CA
12/16/2009
ok peeps. there is a coupon in the penny saver and the u-t for a $14.95 oil change and a $15 dollar gift card. which you can parlay into another cheap or free oil change. groovy.
we drop off the car and were told it'd be about 45 minutes. when we got back an hour and a half later the tires weren't on yet, so needless to say, it took a bit longer. i normally wouldn't care but the husband had to get to work.
otherwise, the service was pretty decent. the guy we dealt with was super cool. so overall, no major complaints. just, if you have somewhere you need to be, go a little earlier.
Dezertrangers
Posted on 6/8/2010
great people low prices
i called around for days to find some 33x12.50r15 for my truck and ace tire beat everyone. mark on the counter was very knowledgeable about the tires and they even did a free alignment on my truck. they looked over and i needed a ball joint and they also did that. great service and great people. highly reccomendable
Elizabeth 24
Posted on 6/2/2010
Great service
I recently took my car in for service & left with a smile. The store manager, Mark was very friendly & knowledgeable. He explained everything that had been serviced on my vehicle & showed me the old parts that were replaced.
Dons Photo
Posted on 4/7/2010
All lined upAfter installing a new set of tires on my 1995 Mustang it was acting very twitchy and wouldn't hold a straight line down the road. After seeing the reviews here I contacted Ace and reached Andy who gave me the price and told me the alignment rack had an opening so I drove right over. After discussing my issue, they did their own test drive, put the car on the rack, performed a precise alignment, test drive, and done. I was lucky enough to be in-and-out in about an hour. I even upgraded to their lifetime alignment because of their customer service. Thanks Andy!
Fundraiserwong
Posted on 8/1/2008
Cheap tires
I had my tires done at this place. They were friendly and quick to help. The prices were decent and I would go back.
Karenelia
Posted on 7/31/2008
what more can i ask?
I was very surpised on the level of service i received. I give it an A+. Nic was very helpfull and very knowledged in every aspect of the business even going out of his way to get and give valuable information. Do i recommend them? You betcha!
Redbstrd
Posted on 7/11/2008
look no further...
I've worked in the automotive repair industry for many years and have seen a lot of things. What first brought me to Ace was the savings. What will keep me going there, what especially impressed me, was their honesty and integrity. The customer's needs take precedence over the profit margin! You won't see that too many places. In fact, I found that eavesdropping on the dialogue between customers and employees was far more refreshing than those old magazines in the waiting room. Highly recommended!!!
Becki1128
Posted on 6/25/2008
Peace of mind
As a single woman I would highly recommend this business for their honest service. I feel that I get the best value for my dollar.
Nate
Posted on 6/10/2008
Fast and honest car repair
Ace tire in lemon grove is a great place to have your car maintained. I made an appointment and got 2 cars in on the same day.
My first car was put in the shop right away for it's oil change and tire rotation. While they were changing the oil and my car was up on the lift, they let me go in the shop and look under the car to inspect. That car was done within 30 mins and I was on my way.
My 2nd car (oil change, front end alignment, new tires) was done in 2 hrs!
The staff is honest, service is good, and price is respectable.
Joshbo619
Posted on 5/28/2008
Check'em out for your neighborhood mechanic work.
Nick down @ Ace took great care of me. I got some shocks installed and an alignment done. Timing for the work was on point. I'm glad I gave them my business.
Jtrader
Posted on 4/4/2008
Very Very Professional
The service I received @ ACE was excellent. THE ONLY SHOP IN THE AREA THAT DIDN'T GIVE US THE RUN-AROUND. Nick was courteous, and took his explaining everything. The tires we needed were hard to find & special order, everyone else said we had to wait @ least three days, &/or quoted us a price of @ least $300 more. We were very pleased with ACE and will continue to go there, and send our friends.
Amanda English
April 9 at 5:37pm ·
Just want to give a shout out to Dennis and Nick, very impressed with their service, I got a great deal on my brake job, thanks to Nick and to the technician Rick for making a great job on the work, i feel such a major difference and happy i dont have to stress out about the brakes and most of all, didn't have to spend ...so much money on it! nice deal for a student! thanks guys! Renato Jay Palma, June 2 at
Debbie English,April 7 at 3:21pm
WOOHOO! Go Matt!
I LOVE ACE TIRES!!!!!!!! MATT IS THE BEST SALEMAN EVER ! Abby Gay, April 8 at 7:03am ·
Ace is the place to be....Matt is the guy to see!!!!!! Great sales person, clean store, very polite service!!!
Elyse LobaughApril 7 at 2:07pm
Matt at Ace is awesome, he totally helped me out. Great shop, great people!
Great service! Pam Ribby, April 7 at 12:44pm
Mark, It is a joy to be able to know you and have your company provide such a wonderful service to my family. John Anderson, April 7 at 7:38am
Thanks Matt and the Crew in E.C...Transmission Flush, Oil Change and Great Service...
...blessings... Mark D Bowling, April 6 at 10:01pm
Excellent service! Great tires! Nice people! Betty Landen, April 6 at 10:00pm
Dennis Butler is the best service-writer there is. Cathy Lounibos, April 6 at 7:22pm
Ace Tire is the place to be... Matt is the guy to see!!!!!Great sevice and the most polite people in town!!! Debbie English, April 7 at 3:02pm
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